This Privacy Policy was last updated on 1 January 2025. Continued use of Pasay Slot after this date means you accept the current version.
1. Introduction
This Privacy Policy applies to Pasay Slot (referred to as "we", "us", "our", or "the Platform"), accessible at pasayslot.net. Pasay Slot is an online gaming and sports betting platform operated in the Philippines under a PAGCOR licence, with registered operations in Pasay City, Metro Manila.
We take your privacy seriously. This document is meant to give you a clear and honest picture of how Pasay Slot handles your personal information from the moment you visit the site through the full lifecycle of your membership. We are committed to transparency, and we want you to feel confident that your data is in safe hands every time you play at Pasay Slot.
This Privacy Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations, as well as the regulations issued by the National Privacy Commission (NPC). It should be read alongside our Terms and Conditions, which govern your use of the Platform.
If you have questions about this Privacy Policy at any point, you can reach our Data Protection Officer at privacy@pasayslot.net or through the live chat available on the Platform 24/7.
2. Data Controller Details
Pasay Slot acts as the Personal Information Controller (PIC) for all personal data collected through the Platform, as defined under RA 10173. This means we determine the purposes and means of processing your personal information and are responsible for ensuring it is handled lawfully and with proper safeguards.
- Platform Name: Pasay Slot
- Website: pasayslot.net
- Operating Jurisdiction: Republic of the Philippines
- Regulatory Licence: PAGCOR (Philippine Amusement and Gaming Corporation)
- Data Protection Officer Email: privacy@pasayslot.net
- General Support: support@pasayslot.net
- Registered Address: Pasay City, Metro Manila, Philippines
Pasay Slot has appointed a dedicated Data Protection Officer (DPO) in accordance with NPC requirements. The DPO is responsible for overseeing compliance with this Privacy Policy, managing data subject requests, and acting as the primary point of contact for the National Privacy Commission on data protection matters.
3. Personal Data We Collect
The following table summarises the categories of personal data Pasay Slot collects, together with specific examples and the source of that data.
| Category |
Examples |
Source |
| Identity Data |
Full name, date of birth, gender, government ID number (PhilSys, passport, UMID, driver's licence) |
Registration form; KYC submission |
| Contact Data |
Philippine mobile number, email address |
Registration form; account settings |
| Address Data |
Residential address in the Philippines, barangay, city/municipality, province |
KYC submission; account settings |
| Financial Data |
GCash or Maya account reference, bank account details (for withdrawals), deposit and withdrawal transaction history |
Payment processing; transaction records |
| Gaming Activity Data |
Bets placed, games played, betting history, session duration, wager amounts, winnings and losses |
Platform activity logs |
| Technical Data |
IP address, device type, browser version, operating system, screen resolution, timezone |
Automated collection via cookies and server logs |
| Usage Data |
Pages visited, features used, time spent on Platform, navigation patterns, clickstream data |
Analytics tools; server logs |
| Communications Data |
Support chat logs, emails sent to support, complaint records |
Your correspondence with Pasay Slot |
| Responsible Gaming Data |
Deposit limits set, self-exclusion records, cooling-off periods, session time alerts activated |
Account settings; support interactions |
Pasay Slot does not collect or store full payment card numbers. Card payments are processed by our PCI-DSS compliant payment processor and Pasay Slot only receives a masked reference. Similarly, GCash and Maya transactions are processed through their own secure systems and we do not receive your full wallet credentials.
4. How We Collect Your Data
Pasay Slot collects personal data through several channels:
- Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your account settings.
- Automatically — when you access or use the Platform, our servers and analytics tools automatically record technical and usage data including your IP address, device details, and navigation activity. This happens whether or not you are logged in to your account.
- Via cookies and similar tracking technologies — please see Section 10 (Cookies) for full details on what cookies Pasay Slot uses and how to manage your preferences.
- From payment providers — when you process a transaction, our payment processors (GCash, Maya, banks) share transaction confirmation data with us to facilitate account crediting and withdrawal processing.
- From identity verification providers — we use third-party KYC verification tools to confirm your identity documents. These providers return a verification outcome and document data to us, which becomes part of your account record.
- From fraud prevention and AML systems — as required by our PAGCOR licence and AMLC obligations, certain data may be cross-referenced against sanctions lists and fraud databases.
5. Why We Use Your Personal Data
Pasay Slot uses your personal data only for legitimate, specific purposes. We do not use your data for anything we haven't told you about. Here's exactly how your information is used:
- Account management: Creating, maintaining, and securing your Pasay Slot account, including processing login, account verification, and password resets.
- Identity verification (KYC): Confirming that you meet the eligibility requirements under our PAGCOR licence — specifically that you are 21 or older and a Philippine resident. KYC is a legal requirement and cannot be waived.
- Payment processing: Crediting deposits to your account, processing withdrawal requests, reversing failed transactions, and maintaining accurate financial records.
- Regulatory compliance: Fulfilling our obligations under PAGCOR, the Anti-Money Laundering Act (AMLA), and the Philippine Data Privacy Act. This includes transaction monitoring, suspicious activity reporting to the AMLC, and record retention for audit purposes.
- Responsible gaming: Monitoring gaming activity to identify patterns that may indicate problem gambling, applying limits you have set, and operating self-exclusion arrangements.
- Platform improvement: Analysing usage and gameplay data in aggregate to improve the features, performance, and overall experience at Pasay Slot.
- Fraud prevention and security: Detecting and preventing fraudulent accounts, bonus abuse, money laundering, match-fixing, and other prohibited conduct on the Platform.
- Customer support: Responding to enquiries, resolving disputes, and maintaining records of support interactions.
- Communications: Sending you transactional notifications (deposit confirmations, withdrawal receipts, security alerts) and, where you have given marketing consent, promotional offers relevant to your account.
You can opt out of marketing communications at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to receive transactional and security-related messages, which are essential to your account.
6. Legal Basis for Processing
Under the Data Privacy Act of 2012, every processing activity must have a lawful basis. Pasay Slot relies on the following legal bases:
- Contract performance: Processing necessary to fulfil the contract between you and Pasay Slot — including account management, payment processing, and game operation.
- Legal obligation: Processing required to comply with Philippine law — including KYC verification, AMLC reporting, PAGCOR regulatory requirements, and tax record keeping.
- Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and improving our services — where these interests do not override your fundamental data rights.
- Consent: Processing for direct marketing communications, non-essential cookies, and certain analytics activities — where you have given clear, voluntary consent that you can withdraw at any time.
7. Who We Share Your Data With
Pasay Slot never sells your personal data to third parties. We share your data only where strictly necessary and with the following categories of recipients:
- Payment processors (GCash, Maya, BDO, BPI, UnionBank, Visa/Mastercard processing networks) — to process deposits and withdrawals. Each processor has their own privacy policy governing how they handle data within their own systems.
- KYC and identity verification providers — to verify the documents you submit during the registration or withdrawal process. These providers are bound by contractual data processing agreements with Pasay Slot.
- PAGCOR — as required under our gaming licence. PAGCOR may request player account data during regulatory audits or investigations.
- Anti-Money Laundering Council (AMLC) — as required under the Anti-Money Laundering Act. Pasay Slot is a covered entity and is legally obligated to file suspicious transaction reports where applicable.
- Platform technology providers — software vendors, game providers, server hosts, and IT service providers who process data on our behalf under strict contractual data processing agreements.
- Law enforcement and courts — where required by a valid court order, subpoena, or lawful request from a Philippine government authority.
All third parties who process your data on behalf of Pasay Slot are required to maintain appropriate technical and organisational safeguards and are bound by data processing agreements that comply with RA 10173.
8. Data Retention Periods
Pasay Slot retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, subject to overriding legal retention requirements. The following retention periods apply:
| Data Category |
Retention Period |
Reason |
| Account & Identity |
For the life of your account + 7 years after closure |
PAGCOR licence requirement; AMLC record-keeping obligations |
| Financial Transactions |
10 years from transaction date |
AMLA record-keeping requirements (RA 9160 as amended) |
| KYC Documents |
Life of account + 7 years after closure |
PAGCOR and AMLC requirements |
| Gaming Activity Logs |
5 years from date of activity |
Dispute resolution; responsible gaming monitoring |
| Support Correspondence |
3 years from last interaction |
Complaint resolution; service improvement |
| Marketing Consent Records |
Until withdrawal of consent + 3 years |
Evidence of consent; legal compliance |
| Technical / Server Logs |
90 days |
Security monitoring; fraud detection |
Upon expiry of the applicable retention period, your data will be securely deleted or anonymised so that it can no longer be linked back to you.
9. How We Protect Your Data
Pasay Slot implements layered technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure.
- 256-bit SSL/TLS encryption on all data transmitted between your device and Pasay Slot's servers — the same standard used by Philippine banks.
- Encrypted storage for all sensitive personal and financial data at rest on Pasay Slot's secure servers.
- Access controls — staff access to personal data is limited strictly to those who need it to perform their role. Access is logged and audited regularly.
- Multi-factor authentication available on all member accounts and mandatory for all staff accessing member data systems.
- Regular penetration testing and security audits by independent cybersecurity specialists.
- Data breach response plan — in the event of a personal data breach, Pasay Slot will notify affected members and the National Privacy Commission (NPC) in accordance with NPC Circular 16-03 within 72 hours of discovery where feasible.
No system is completely immune to attack. While we take every reasonable precaution, we encourage you to use a strong, unique password for your Pasay Slot account, enable two-factor authentication, and never share your login credentials with anyone — including people claiming to be Pasay Slot staff.
10. Cookies and Tracking Technologies
Pasay Slot uses cookies and similar technologies (including local storage and session storage) to operate the Platform effectively and improve your experience. A cookie is a small text file stored on your device when you visit a website.
We use four categories of cookies:
Essential
Analytics
Functional
Marketing
- Essential cookies — strictly necessary for the Platform to function. These include session authentication cookies (to keep you logged in), security tokens, and load balancing cookies. They cannot be disabled without breaking core Platform functionality.
- Analytics cookies — help us understand how members use the Platform so we can improve it. These cookies collect aggregate, anonymised data such as pages visited, time on site, and navigation paths. We use this data purely to improve Pasay Slot's features and performance.
- Functional cookies — remember your preferences such as language settings, last-visited game categories, and display options to improve your experience across sessions.
- Marketing cookies — used to deliver relevant promotional content both on and off the Platform. These are only activated with your explicit consent and you can withdraw consent at any time through your browser settings or your Pasay Slot account preferences.
You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect the functionality of Pasay Slot — some features may not work correctly without them.
11. Your Data Rights Under Philippine Law
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by Pasay Slot. We are committed to honouring these rights promptly and without unnecessary friction.
Right to Access
Request a copy of the personal data Pasay Slot holds about you, including information on how it is being used and shared.
Right to Rectification
Request correction of inaccurate or incomplete personal data held in your account at any time.
Right to Erasure
Request deletion of your data where there is no longer a lawful basis for processing. Note: data subject to legal retention requirements (e.g. AMLC records) cannot be deleted before the mandatory retention period expires.
Right to Object
Object to processing of your data for direct marketing purposes or where processing is based on legitimate interests that you believe do not justify overriding your rights.
Right to Data Portability
Receive a structured, machine-readable copy of personal data you have provided to Pasay Slot and transmit it to another controller.
Right to Lodge a Complaint
File a complaint with the Philippine National Privacy Commission (NPC) if you believe Pasay Slot has not handled your data in compliance with RA 10173.
To exercise any of the above rights, submit a written request to privacy@pasayslot.net or via live chat. Pasay Slot will acknowledge your request within 5 business days and fulfil it within 30 calendar days. Requests will be verified against your account identity to protect against unauthorised data access.
12. Minors and Underage Users
Pasay Slot is strictly an adults-only platform. We do not knowingly collect personal data from persons under 21 years of age. Our registration process includes an age verification step, and all accounts are subject to KYC verification which confirms the age of the account holder.
If Pasay Slot discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately close the associated account, cancel any winnings, refund any genuine deposits after investigation, and securely delete all personal data associated with that account in accordance with our data retention obligations.
Parents and guardians are strongly encouraged to use parental control and content filtering software to prevent minors from accessing online gambling platforms. If you believe a minor in your household has accessed or registered at Pasay Slot, please contact us immediately at support@pasayslot.net.
13. International Data Transfers
Pasay Slot's primary data processing takes place within the Philippines. Where we use third-party technology providers whose servers are located outside the Philippines — for example, cloud hosting services or analytics platforms — we ensure that appropriate safeguards are in place before any personal data is transferred.
These safeguards may include:
- Data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission.
- Transfers only to jurisdictions with an adequate level of data protection as recognised by the NPC.
- Binding corporate rules where applicable for multinational service providers.
In all cases, Pasay Slot remains responsible for your personal data and the obligations described in this Privacy Policy apply regardless of where your data is processed.
14. Changes to This Privacy Policy
Pasay Slot may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered members via email and through a notice on the Platform at least 30 days before the changes take effect.
The updated Privacy Policy will always be available at pasayslot.net/privacy-policy. The "Last Updated" date at the top of this document indicates when the current version was published. Your continued use of the Platform after the effective date of any change constitutes acceptance of the revised Privacy Policy.
If changes are required urgently to comply with a new Philippine legal requirement or NPC directive, we will publish the revised policy immediately and notify members as soon as practically possible.
